Currently, the minimum version of Windows that Paint.NET will run on is XP SP2. Unfortunately, it’s starting to show it’s age and it’s making a big hassle for the installer. The issue is that a “fresh” installation of XP SP2 does not have Windows Installer 3.1, whereas XP SP3 does. I have all sorts of custom code to detect this, and special packaging rules for creating my ZIP files and self-extractors. It adds about 2MB to the Paint.NET v3.5 download, although it greatly improves the user experience and reduces friction for getting our favorite freeware installed. I was hoping to get the .NET 3.5 Client Profile installer to auto-download Windows Installer 3.1, but unfortunately it has a hard block on this before it even starts to parse the Products.XML file which contains the installation manifest and logic.

If I were to set the minimum system requirement to be XP SP3, then it would greatly simplify things!

There’s no charge to upgrade from XP SP2 to XP SP3. So, why isn’t everyone using it yet? I have a thread over on the forum where I’m asking any XP SP2 users to reply and tell me why they haven’t upgraded to XP SP3 yet. So far the reasons are: dial-up, too busy, and “didn’t see a reason to.” (actually that last one came to me via a private message, so you won’t see it on the forum)

I’d like to extend the discussion to this blog: if you haven’t upgraded from XP SP2 to XP SP3, please post a comment and let me know why. I’m not trying to make judgements here, so please don’t be shy — I’m simply on a fact-finding mission. The sooner I can bump up the minimum requirement to XP SP3, the better things will be: the download size will go down, I can spend more time on other engineering tasks, less time testing, and I can drink more beer. All three of these make someone happier.

This also brings to light the issue of prerequisite management on Windows, and for freeware apps. First, why isn’t it easier to deal with prerequisite OS components? Second, in the eyes of a typical user, what leverage or authority does a 1.5MB freeware (Paint.NET) have in dictating what service pack level you should have installed? If Photoshop were to require SP3, you can bet that a user who just paid $650 is going to install it so that they can get their money’s worth! And it probably isn’t a good idea (or feasible!) for Paint.NET to auto-download and install an entire service pack. Which means that the user experience involves the trusty message box that says, “You don’t have ___insert stupid computer nerd babble here___. Click Yes to do something even more confusing, or No to go back to what you were doing before.”

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